The Team Manager will lead a team of Account Managers to deliver consistent business growth in their named accounts

Qualifications:

• Candidates will have an in-depth knowledge of the sector typically with a minimum of 5 years experience selling IT services

• Direct customer knowledge is essential and the successful candidate would be expected to have customer access at the highest levels. Previous history will include a successful sales career where overachievement was standard

• Demonstrable previous success of building customer relationships

• Management of a team

• It would be expected that the candidate would bring both customers and business with them as part of their expertise and knowledge

Responsibilities:

• Responsibility for day to day management of Account Managers including Employee reviews, training and development

• Deliver the number against the plan (including an element of personal quota)

• Achieve specific KPI’s including Customer Satisfaction, Customer Retention and New Business

• Manage business plan including account planning, forecasting, monitor engagement and conversion rates and ensure overall company objectives are met

• Manage lead generation

To apply for this postion, please email your resume to careers-uk@glasshouse.com referencing this postion in the subject line.